Privacy Policy

IntroductionWe want to make sure you understand how we handle your personal information when you use our services. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe. We're committed to being transparent about how we use your data.

Purpose of the Privacy PolicyThis policy is designed to inform you about your rights regarding your personal data and how we handle it on our platform. By using our services, you agree to abide by this policy.

Scope of ApplicationThis Privacy Policy applies to all users of SupraPlay Casino, including those who use our website, mobile app, or any other services provided by us. By using our services, you acknowledge that you have read and agreed to this policy.

Consent ClauseBy continuing to use our site and services, you consent to the practices described in this Privacy Policy. We may update this policy from time to time, so it's essential to review it regularly.

Data We CollectWe collect various types of data, including:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other relevant details
• Account Info:
  • Username
  • Password
  • Payment details
• Technical Data:
  • Device information
  • IP address
  • Browser type
  • Cookies
• Usage Data:
  • Site activity
  • Login logs
  • Game interactions

How We Use Your DataWe use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Eligibility for bonuses and responsible gambling monitoring
• Improving our site and personalizing your experience
• Fulfilling legal and regulatory obligations

Cookies and TrackingA cookie is a small file that we store on your device to help us remember your preferences. We use three types of cookies:

• Essential: necessary for the site to function correctly
• Analytics: helps us understand how you interact with our site
• Marketing: allows us to personalize content and offersYou can manage or disable cookies through your browser settings.

Legal Basis for ProcessingWe process your data based on the following grounds:

• Contractual necessity (e.g., creating an account)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving our site)
• User consent (e.g., opting-in to marketing communications)

Data Sharing and DisclosureWe may share your data with third-party service providers, such as payment processors or gaming providers. However, we do not sell personal data. We may disclose data where required by law or regulation.

Data Storage and RetentionWe retain personal data for a reasonable period, which is determined by the purpose of collection. For example:

• Account information: stored until account closure
• Payment details: stored until payment completion or request for deletionWe use secure storage practices to protect your data.

Security MeasuresWe implement various security measures to safeguard your data, including:

• SSL encryption
• Access controls and authentication processes
• Monitoring for unauthorized access

Your RightsUnder data protection laws, you have the following rights:

• Access, update, or delete your data
• Withdraw consent or object to processing
• Contact us to exercise these rights

International Data TransfersWe may transfer personal data outside of your country or the EEA. In such cases, we use standard contractual clauses to ensure adequate protection.

Third-Party ServicesExternal links or services have their own privacy policies, which are independent of this policy. We are not responsible for external content.

Policy UpdatesWe may update this Privacy Policy from time to time. If significant changes occur, we will notify you through our website or by email. Continued use of our services means acceptance of the updated policy.